The Department of Management Engineering of the Politecnico di Milano in collaboration with Osservatori.net, a well-known website dedicated to digital innovation, has carried out an in-depth study on the profound change that has taken place in the world of work following the introduction of Smart Working and, which are the future evolution of this phenomenon in terms of numbers and characteristics.
In this very complex scenario, the question is which will be the path to take. In particular, on the one hand, the way is paved that leads to interpreting Smart Working as mere remote work, useful for managing emergencies and supporting the work-life balance of people, while on the other we question its effects in terms of long-term commitment and performance.
It has been studied that remote work alone, if it lacks other smart features and is not included in a broader framework of flexibility and process review, does not bring benefits either on a personal or organizational level, but can instead lead to more negative results even to those who do not have any form of flexibility such as on-site workers. Returning to a traditional work model, however, with the mandatory presence in office, could encounter resistance and be completely unproductive for the well-being of one’s collaborators.
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